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Sustentability Report 2017

Highlights of 2017

Operational indicators*
2013 2014 2015 2016 2017 Δ% 17/16
TELECOM
B2B – business-to-business
 Corporate clients (units) N/D N/D 7,884 10,000 10,919 9%
 SME clients (units) N/D N/D 92,131 98,686 84,458 (14%)
B2C – business-to-consumer
  Revenue generating units (thousands) 1,771 1,968 2,098 2,188 2,267 4%
  Fixed broadband 307 322 356 389 436 12%
  Landlines 499 485 492 507 535 6%
  Mobile telephony 836 1,050 1,154 1,204 1,206 0%
  Subscriber TV 130 111 96 88 90 2%
ARPU mobile phones (R$)  26.74  25.13 22.55 21.17 21.50 2%
AGRIBUSINESS
Soybean base equivalent sale (thousands of tons) 1,437 1,500 1,526 1,386 1,028 (26%)
Soybean oil sales – domestic market (thousands of cases) 8,991 9,754 9,136 8,686 7,900 (9%)
Sale of soy meal (thousands of tons) 620 632 611 579 485 (16%)
Soybean trading (thousands of tons) 625 665 721 609 381 (37%)
Corn trading (thousands of tons) 124 274 330 21%
Tons of farm produce 53,623 38,075 41,206 48,479 66,306 37%
Planted area in hectares 10,082 10,377 11,614 11,921 13,902 17%
Beef cattle (no. de animals sold) 1,989 1,730 1,934 1,208 1,755 45%
Arrobas Sold 32,025 26,398 34,812 23,435 28,667 22%
TOURISM
Clients (thousands) 1,285 1,287 1,290 1,381 1,482 7%
Hotel capacity (thousands) 356 379 389 392 435 11%
Occupancy rate 70% 70% 67% 71% 70% (1 p.p.)
Consolidated financial indicators (in millions of Reais)
Net revenue 3,857 4,.341 4,826 5,011 4,502 (10%)
EBITDA 557 532 765 811 664 (18%)
EBITDA Margin 14% 12% 16% 16% 15% (1p.p)
Net income 177 78 200 152 (84) (155%)
Net margin 4.6% 1.8% 4.1% 3.0% (1.9%) (4.9 p.p.)
Investments 453 694 688 621 627 0%
Total debt 2,003 2,493 2,866 2,858 3,093 8%
Net debt 1,198 1,727 2,411 2,510 2,612 4%
Corporate indicators
Employees (staff) 21,072 24,251 22,626 22,832 19,157 (16%)
 Men 11,641 13,723 12,927 13,304 10,579 (20%)
 Whomen 9,431 10,528 9,699 9,528 8,578 (10%)
Hours of training (thousands) 974 897 1,083 1,254 1,003 (20%)
Greenhouse gas emissions (tCO2e)
Direct emissions – scope 1 48,124 37,407 43,248 34,637 35,974 4%
Indirect emissions – scope 2 14,293 19,780 19,005 12,439 13,176 6%
Social and environmental investments (thousands of Reais)
Environmental 3,266 7,368 17,733 27,281 8,394 (69%)
The Algar Institute 7,000 10,000 9,900 13,000 10,300 (21%)
N/D – in 2013 and 2014, Algar Telecom adopted different segmentation criteria that rendered direct comparison impossible.
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